Conditions of Sale

SOROBAN TECHNOLOGIES LIMITED

CONDITIONS OF SALE

The following Conditions of Sale govern the sale of products by August Wish® to you. We offer a wide range of August Wish® services and sometimes, additional terms may apply. If any part or whole of these conditions of sale is/are inconsistent with our Conditions of Use, the Conditions of Use will surpass it.

 

1.     OUR CONTRACT WITH YOU:


a. Your order is an offer to August Wish (Soroban Technologies Limited) to buy the product in your order. When you place an order to purchase a product from Augustwish.com, we will send you an email confirming receipt of your order and containing the details of your order (the ”OrderConfirmation Email”).


b. The Order Confirmation Email is an acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered.


c. We only accept your offer, and conclude the contract of sale for a product ordered by you when we dispatch the product to you and send email confirmation to you that we have dispatched the product to you (the “Dispatch Confirmation Email”).


d. If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation Email for each of the packages, and each dispatch confirmation email and corresponding dispatch will conclude a separate contract of sale between us for the product(s) specified in that dispatch confirmation email.


e. Your contract is directly with Soroban Technologies Limited.


f. Please be informed that you can cancel your order without any cost for a product anytime before we send the dispatch confirmation email relating to that product.


g. Please, be also informed that we sell products only in quantities that correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprises a quantity typical for a normal household.


 

2.     RETURNS


a.Please be informed that Soroban Technologies Limited will not be liable and will not take title to returned items until items arrive at the returns address destination.

 

b.Please for further information,consult our RETURN POLICY.

 

 

3.     PRICINGAND AVAILABILITY


a. All prices are inclusive of legally applicable VAT.


b. All possible and available information for products sold by us is posted on the website including on each information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability.


c. As we process your order, we will inform you by email as soon as possible if any product(s) you ordered turn out to be unavailable and you will not be charged for those products.


d. Please be informed that unless otherwise stated on the website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.


e. Sometimes, despite our best efforts, a small number of the items in our catalogue may be mispriced. We will always verify pricing when processing your order and before we take payment.


f. If we have made a mistake in quoting the correct price of a product, we may either contact you before shipping the products to request whether you want to still continue the purchase of the product or cancel your order (this is applicable where the misquoted price is lower/lesser than the correct price). But if a product’s correct price is lower than our stated price, we will charge the lower amount and send you the product.


 

4.     PRODUCT INFORMATION


a. Unless we expressly indicate otherwise, Soroban Technologies Limited is not the manufacturer of the products sold on this website.


b. We always strive to make sure product information on our website is correct, actual product packaging and material may contain more and different information to that displayed on our website. Ingredients for products may also change.


c. All information you find on our website about products is provided for information purposes only. Hence, we recommend that you do not rely solely on the information posted on our website. Please, always read labels, warnings and directions provided with the product before use.


d. For any healthcare products, please carefully read the information provided with the product or contact the manufacturer. Contents on this site are not intended to substitute for advice given by a medical practitioner, pharmacist or other licensed healthcare professionals. Contact your healthcare provider immediately if you suspect that you have a medical problem.


e. Information and statements about products are not for diagnostic purposes, treatment, cure or prevention of any disease or health condition. Soroban Technologies Limited accepts no liability for inaccuracies or misstatements about products by manufacturers or other third parties. This does not affect your statutory rights.


 

5.     CUSTOMS


a. When ordering products from Augustwish.com for delivery outside Nigeria, you may be subjected to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you, we have no control over these charges.


b. Please note that when ordering from Augustwish.com, you are considered the importer of record, and must comply with all laws and regulations of the country in which you are receiving the products.


c. Your privacy is essential to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.


d. Custom laws and regulations differs for different countries, please endeavor to check that of the country you are receiving the products in.


 

6.     OUR LIABILITY


a. Soroban Technologies Limited and its affiliates will not be responsible for (i) losses that were caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditures), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when the contract for the sale of products by us to you was formed.


b. Please be informed that nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or willful misconduct.


c. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if delay or failure arises from any cause that is beyond our reasonable control. This does not affect your rights to have the products sent to you within a reasonable time.


d. If a delay occurs before the product(s) you ordered for are dispatched, we will not charge you for that product(s) until it is dispatched and you may cancel your order at any time prior to dispatch.


e.Please be informed that nothing in these conditions will make use liable due to inability to read or understand the English language.


 

7.     APPLICABLE LAWS


a. The Laws of the Federal Republic of Nigeria and other international laws govern these conditions where applicable (e.g. Customs, Copyright, Data and Trademark Laws).


b. We both agree to submit to the exclusive jurisdiction of the Nigerian Courts.


 

8.     AMENDMENTS TO THE CONDITIONS OF SALE


a. We reserve the right to make changes to our website, policies, terms and conditions, including these conditions of sale at anytime we please. You will be subject to the terms and conditions, policies and the conditions of sale in force at the time that you order products from us.


b. If any of these conditions of sale is deemed invalid, void, or for any reason unenforceable, that condition alone will be deemed severable and will not affect the validity and enforceability of the remaining conditions.


 

9.     WAIVER


If you breach these Conditions of Sale and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Sale.